The following are the supported scenarios for customers that want to migrate data between two Notification Servers (also known as Symantec Management Platform):
ITMS 8.1, 8.5
There are two available options for migrating data to a new server:
Migration wizard with a copy of the database - This is the easier option to just keep all existing data and settings
Standalone Replication - This can be the better option when trying to clean up the existing database and only move over the currently needed data
Prerequisites: The Source Notification server must be on the latest update for its version ie. (8.0 HF6, 8.1 RU7 or 8.5)
Migration: Steps for Upgrading/Migrating from 8.1 RU7 to 8.5
Standalone replication - Several options available and they are listed below in the order of precedence
Standalone replication rules are all defined by going to Settings> Notification Server> Hierarchy. Then Hierarchy and Replication> Replication
NOTE: Typically the Item Replication Rule is all that is needed as it brings overall associated data that is needed.
Migrating the agents - Moving agents from the existing Notification server to the newly built Notification Server (please refer to KB 169641 "How to move or migrate Management Agents from one Notification Server to another")
Best Practices
For detailed steps see IT Management Suite 8.5 Data Migration.