Windows System Assessment Scan displays failed with Exit Code 3

Products

• Patch Management Solution for Windows

Issue/Introduction

Client's Altiris Agent GUI displays the 'Failed - Exit Code 3' for the Windows System Assessment Scan.

Exit Code 3

Environment

Patch Management 7.x

Cause

Failed registration of COM services for the STPatch Data.

 

Resolution

Ran full Import Patch Data for Windows on the Console: Section #2 of Configuring Patch Management for Windows - Best practices for 8.x

Ensured licensing for Patch Management was in order to allow for Plug-in Packages to be received by the client and return Patch Inventories: How does managed client consume a Patch Management Solution license for 8.x?