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How to update the CABI Tomcat Configurations


Article ID: 14422


Updated On:


SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service CA Service Desk Manager CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager


During CABI installation, it creates some folders under 'C:/' Directory. Requirement is to change the location and install the application in the desired location

Update the BOXI installation locations to the desired user selected location unlike the default path. How can we change this path?


CA Service Desk ManagerCA Business Objects


Please follow the below mentioned steps to update the default path of BOXI installation home

1. Stop Tomcat on the Business Objects server. 

2. Click Start->All Programs->Tomcat->Tomcat Configuration. 

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKVVAA4" alt="001.png" width="1101" height="776">

3. Click Java tab. 

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKVWAA4" alt="002.png" width="428" height="414">

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKVXAA4" alt="003.png" width="428" height="411">

4. Add the following parameter and alternate path into the Java Options.

 -Duser.home=/<Alternate File Location>

 e.g. -Duser.home=C:\BOXI

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKVYAA4" alt="004.png" width="431" height="417">

5. Start Tomcat. 

Additional Information

Note: After restarting the Tomcat, the original SBOPWebapp_BIlaunchpad, SBOPWebapp_CMC log folders remaining in C:\ will be stale and have to be manually deleted. This folder will not be deleted automatically as there is no script implemented to delete any folders automatically.


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