TSV Setting at User Level returns to Default after Logout
search cancel

TSV Setting at User Level returns to Default after Logout


Article ID: 14334


Updated On:


Clarity PPM SaaS Clarity PPM On Premise


When the time scale is modified by a user, the modification switches back to the default value after the user logs out and back in to Clarity PPM.  This occurs when the change is made from the Options : Time-scaled value.

Steps to Reproduce: 
1. Go to Home --> Projects --> Click on a Project --> Team --> Details Page

<Please see attached file for image>

Notice that the time scale has a start date of May 2017.

2. From the Options icon: Time-scaled value, change the time scale to have a Start Date of January 2017:

<Please see attached file for image>



<Please see attached file for image>


Notice that the start date has now changed to start on Jan 2017:

<Please see attached file for image>


3. Logout and login back in and navigate to the Team - Details page

Expected Results: The change to the time scale made on Step 2 remains. 
Actual Results: The change to the time scale was reverted back. The time scale start date is again May as it was on Step 1. 

<Please see attached file for image>




Release: CODFSS99000-15.4.1-PPM SAAS FedRAMP-Sandbox-Small Environment


This is working as designed. The changes made to the time scale under Options: Time- scaled Value are intended to be temporary for that user session. To retain the changes even after a user logs out and back in, make the change from the Options: Configure - Fields page instead. 

From the above example, navigate to Project Team Details  --> Configure 

<Please see attached file for image>


Then click on the List Column Section tab and select Fields. Click on the Properties Icon for the Time Scaled Value field, and make the changes to the time scale here:  

<Please see attached file for image>


Then even after logging out and logging in back, the start date of the time scale will retain the changes. In this example, the change was that the  Start Date was set to start in January 2017.

<Please see attached file for image>




1558689333430000014334_sktwi1f5rjvs16fwo.jpeg get_app
1558689331679000014334_sktwi1f5rjvs16fwn.jpeg get_app
1558689329872000014334_sktwi1f5rjvs16fwm.jpeg get_app
1558689327982000014334_sktwi1f5rjvs16fwl.jpeg get_app
1558689325691000014334_sktwi1f5rjvs16fwk.jpeg get_app
1558689323832000014334_sktwi1f5rjvs16fwj.jpeg get_app
1558689321858000014334_sktwi1f5rjvs16fwi.jpeg get_app
1558689319914000014334_sktwi1f5rjvs16fwh.jpeg get_app
1558689318214000014334_sktwi1f5rjvs16fwg.jpeg get_app
1558689316350000014334_sktwi1f5rjvs16fwf.jpeg get_app
1558689314457000014334_sktwi1f5rjvs16fwe.jpeg get_app
1558689312729000014334_sktwi1f5rjvs16fwd.jpeg get_app
1558689310764000014334_sktwi1f5rjvs16fwc.jpeg get_app
1558689308961000014334_sktwi1f5rjvs16fwb.jpeg get_app
1558689307183000014334_sktwi1f5rjvs16fwa.jpeg get_app
1558689305452000014334_sktwi1f5rjvs16fw9.jpeg get_app
1558689303818000014334_sktwi1f5rjvs16fw8.jpeg get_app
1558689302000000014334_sktwi1f5rjvs16fw7.jpeg get_app
1558689300332000014334_sktwi1f5rjvs16fw6.jpeg get_app
1558689298642000014334_sktwi1f5rjvs16fw5.jpeg get_app
1558689296786000014334_sktwi1f5rjvs16fw4.jpeg get_app
1558689295016000014334_sktwi1f5rjvs16fw3.jpeg get_app
1558689293209000014334_sktwi1f5rjvs16fw2.jpeg get_app
1558689291556000014334_sktwi1f5rjvs16fw1.jpeg get_app
1558689289880000014334_sktwi1f5rjvs16fw0.jpeg get_app
1558689286799000014334_sktwi1f5rjvs16fvz.jpeg get_app