Request case closure on the Broadcom Support Portal
Article ID: 142614
This article will show you how to request case closure on Broadcom Support Portal.
To close an existing support case:
- Open the case from the My Open Cases, My Cases or All Cases tab
- Click the Close Case button
- Enter any relevant notes regarding the closure request
- Click Send
Note: This will not close the case, instead, it will send a notification to CA support engineer to review and close the case.