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When Uploading a project from MSP to Clarity, changes do not always save back to Clarity

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Article ID: 138778

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

When uploading a project from Microsoft Project to Clarity PPM, changes do not always save back to Clarity.

Cause

This can happen if the project name is changed locally to a different then the original project in PPM. It will instead create a new project in PPM.

Environment

Release : All Supported Releases

Component : CA PPM MICROSOFT PROJECT (MSP)

Resolution

The file should be saved back with the same name as that that was exported from PPM. 


Note: 

  • To use an existing project in MSP to create a new project in Clarity:
  1. Delete all data in Text3 (Including for the project summary task) and save the project back to Clarity using Save As
  2. To display the project summary task: Ensure the Setting to display the project summary task is checked in the project in File->Options->Advanced)