CPU Metrics are not displayed for an Agent in the APM metric tree

Products

• CA Application Performance Management Agent (APM / Wily / Introscope)
• CA Application Performance Management (APM / Wily / Introscope)
• INTROSCOPE

Issue/Introduction

CPU Metrics are not displayed in the APM Agent.

 

Environment

APM Agents - all releases.

Cause

The platform-specific statistic jar file may not be available in the AGENT_HOME/ core/ext directory.

Resolution

Ensure that the introscope<platform>Stats.jar file relevant for the platform that the agent is running exists in the AGENT_HOME/ core/ext.

e.g. for Linux 64bit - ensure that introscopeLinuxIntelAmd64Stats.jar exists in the above directory. 

If it does not exist, copy it from another agent of the same type/version or from the agent installation media.