Password Reset link is not working in 15.6.1

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Article ID: 137952

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Updated On:

Products

STARTER PACK-CLARITY PPM Clarity PPM SaaS

Issue/Introduction

STEPS TO REPRODUCE 

1. Access the New UX URL 
2. Click in Forgot Password
3. Fill the field name with the username

Expected Results: An email with the steps to change the password should be sent.

Actual Results: The New UX URL change to the login page, with a blur image

Cause

DE50188

Environment

Release : 15.6.1

Component : CA PPM SAAS APPLICATION

Resolution

Resolved in 15.7

Additional Information

Currently the only work around is to request your Clarity Admin to reset the password for the user.