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Cannot see timesheet notes indicator in the New UX if timesheet was created using Add Assigned Tasks

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Article ID: 135908

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

New User Experience (UX) Timesheet Notes Count Icon/Indicator not showing at task level when timesheet is created with many tasks using Add Assigned Tasks option


STEPS TO REPRODUCE 

  1. In the New UX , go to a time period where a timesheet hasn’t yet been created
  2. Check the check box for Add Assigned tasks (Make sure Copy Previous timesheet is unchecked)

       Important: Make sure the user the timesheet is being created for is assigned to at least 29 tasks in the time period the timesheet is being created.

      3. Click Create Timesheet

      4. Click on the first task on the timesheet

      5. Add a note in the Notes popup window and click Enter


Expected Results: Notes Count Icon Appears in the Notes popup window and also next to the task (next to Submit).  (In the above example, it should show: 1

Actual Results: Notes count Icon does not show in the Notes popup window or next to the task on the Timesheet list.


Notes:

  • If you initially populate with only a few tasks and then add more tasks the issue does not occur.
  • If you remove tasks once the issue occurs, the tasks with the issue remain with the issue. However, if you add a task back and enter a note on it the icon does show.

Environment

Release :  15.5.1, 15.6, 15.6.1

Component : CA PPM TIME MANAGEMENT

Cause

This issue is caused by DE50561.

Resolution

This issue is under investigation as DE50561. 


Workarounds: 

Option 1: Add notes to the top Notes section of the timesheet (button next to the Submit/Approve button)

Option 2: Remove any task you want to add a note to from the timesheet, then readd  the task to the timesheet. Then, when you add a note the note icon will display

Option 3: Use the + Work option to create a new timesheet, and initially only add less then 29 tasks to the timesheet. Once the timesheet is created, if you add more tasks the issue will not occur. 


For a similar issue that occurs when creating a new timesheet by populating tasks from the previous timesheet fixed in 15.6.1 patch 1, see https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=133068