Processes are erroring in Clarity PPM with the following error:
Error: BPM-0526: Cannot start process. Process is not active or validated.
In the app-ca.logs or bg-ca.logs, the below error is seen:
Error message: [CA Clarity][Oracle JDBC Driver][Oracle]ORA-01654: unable to extend index CMN_SEC_ASSGND_OBJ_PERM_N2 by 8192 in tablespace CLRT_INDX
ORA-06512: at "CMN_SEC_ASSIGN_INST_RIGHT_SP", line 76
ORA-06512: at line 1
Caused by: java.sql.SQLException: [CA Clarity][Oracle JDBC Driver][Oracle]ORA-01654: unable to extend index CMN_SEC_ASSGND_OBJ_PERM_N2 by 8192 in tablespace CLRT_INDX
ORA-06512: at "CMN_SEC_ASSIGN_INST_RIGHT_SP", line 76
ORA-06512: at line 1
Additional symptoms that may be reported include jobs hanging and the number of initiated processes count being very high. Also XOGs may error out referencing the below:
<Severity>FATAL</Severity>
<Description>This record has not been inserted</Description>
<Exception><![CDATA[SQL Exception with error code : 1654]]></Exception>
Release: All Supporting Release
For On Premise customers:
The fix is to extend the tablespace, restart the Clarity PPM services may also be needed if errors were generated in Clarity PPM.