Unable to mark task completed if ETCs of assignments is not 0

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Unable to manually update of status for a task if there are ETCs greater than 0 and Assignments are not Completed in Clarity PPM

Steps to Reproduce:

1. Create a task with one or more assignments.
2. Ensure the assignments have ETCs >0
3. Change the % Complete of the task to 100% (change of % complete will stick)

       Observations:

• The assignments remain unchanged
• Assignment ETCs remain
• Assignment Status remains
• The Task Status remains unchanged

      4.  Try to change the Status to Completed, an error is received:
       PRJ-07235: Invalid status for task having non-zero ETC

Environment

Release:
Component: PPMPRM

Resolution

This is working as designed. The task cannot be marked completed if there are still any ETCs remaining. Change the ETC 0 then the task status should be able to be changed to Completed.

If however, all the assignments show as 0 and the summary task shows as 0 check to see if there are any orphan assignments.

To do this run query:

 

select * from prassignment where prtaskid = <enter InternalID of the task>

If you find an assignment where either PRPENDACTSUM and PRPENDESTSUM >  0 that is the assignment causing the issue.