SUPPORT AUTOMATION- SERVERCA Service Desk Manager - Unified Self ServiceKNOWLEDGE TOOLSCA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
After applying the Rollup 2 patch, SO06653 - CASM 126.96.36.199 ROLLUP PATCH (REQUIRES 188.8.131.52), customer had some side effects in custom forms in java std_head.js and detail_form.js.
Service Desk Manager 17.1.01 was upgraded to 17.1.02
Service Desk Manager 17.1.02
After applying a cumulative patch or any other fix on the application that can affect any customization, it's strongly recommended that the custom forms or any other custom code must be reviewed and if needed, adjusted to the new version.