Failed to capture running configuration from Cisco switch
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Article ID: 125712
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Updated On:
Products
CA Spectrum
Issue/Introduction
Spectrum Network Configuration Manager (NCM) failed to capture running configuration from a Cisco switch with the following error:
Event : Configuration Manager - Capture failed with Primary communication mode SNMP/TFTP for host running configuration file from device <Mosel Name> of type SwCiscoIOS on landscape spectrum initiated by user System. Specific error: The file transfer on the device timed out. The network may be overloaded or the TFTP server on the SpectroSERVER machine may not be running or responding.
Environment
Release: Component: SPCAPP
Resolution
Check the switch to see if it has jumbo frames enabled If so, lower the tftp block size.