search cancel

PDF error: "Failed network error" in Chrome when Adobe Reader is not installed

book

Article ID: 125231

calendar_today

Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

The download of reports for advanced reporting in Chrome are failing with a network/server error. How can you open reports successfully?

Cause

This can happen if Adobe Reader is not installed on the computer

Environment

Release: All Supported Releases
Component: Clarity Jaspersoft

Resolution

Ensure that Adobe Reader is installed on the computer.

Additional Information

See also PDF download errors - Master KB for Clarity