Spectrum NCAM Error - SPC-OCC-10746: SPC-NCM-20007: Use of uninitialized value $login_output in concatenation (.) or string
Article ID: 122704
Updated On:
Products
Issue/Introduction
Spectrum NCM backup of custom NCM device family is failing with the following Error:SPC-OCC-10746: The operation failed. SPC-NCM-20007: Capture Running Script Returned Error [252]: Logging Error: Use of uninitialized value $login_output in concatenation (.) or string at C:\Windows\TEMP\script_128 line 109. Host 10.130.46.52: Login has failed. Output: .
Environment
DX NetOps Spectrum all releases
Cause
The same error occurrs when manually running the $SPECROOT/NCM/capture_running.pl script file on the command line after copying the Running_Config script from the OneClick Console and pasting it in the $SPECROOT/NCM/capture_running.pl file. $ perl capture_running.pl <IP ADDRESS> spectrum "password" "enable_passw" 40 40 Use of uninitialized value $login_output in concatenation (.) or string at capture_running.pl line 109. Host 10.130.46.52: Login has failed. Output:
There can be caused by the following issues:
1. The $SPECROOT/NT-Tools/SRE/home/spectrum/.ssh/config file has the incorrect owner and permission.
2. The SSH keys on the device is not matching.
Resolution
#1 Workaround:
Changed to Spectrum Install Owner account and changed the file permission.
chown $USER config
chmod 600 config
The issue will be fixed in CA Spectrum 10.3.1 release.
#2 Workaround:
--- Delete the folder $SPECROOT\NT-Tools\SRE\home\spectrum.
--- Do "bash -login" before running the NCM scripts.
The issue has been addressed in Spectrum 10.3.1 and greater.
Additional Information
Documentation:
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Known Anomalies: https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/spectrum/10-3/release-information/known-anomalies.html#concept.dita_18ac53e4a457e6f871e7fd2680a39369fb87d9d0_NCMcaptureusingscriptsisnotworkingafterupgradingfrom1021to1030
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