We have configured Federation partnership with ADFS, being ADFS the IdP and CA SSO R12.8 as the SP. We are getting a HTTP 500 error message when being redirected to https://my.domain.com/affwebservices/public/saml2assertionconsumer with SAML response.
In the logs we see the following:
[10/10/2018][12:43:03][20804][121763075886305][11cxxxxx-xxxxxxxx-xxxxxxxx-xxxxxxxx-xxxxxxxx-310][AssertionConsumer.java][processSAMLResponse][authenticateUser failed: 1]
[10/10/2018][12:43:03][20804][121763075886305][11cxxxxx-xxxxxxxx-xxxxxxxx-xxxxxxxx-xxxxxxxx-310][AssertionConsumer.java][redirectLoginFailure][AuthReason=49]
[10/10/2018][12:43:03][20804][121763075886305][11cxxxxx-xxxxxxxx-xxxxxxxx-xxxxxxxx-xxxxxxxx-310][AssertionConsumer.java][redirectLoginFailure][Redirect Mode="0" URL="null"]
[10/10/2018][12:43:03][20804][121763075886305][11cxxxxx-xxxxxxxx-xxxxxxxx-xxxxxxxx-xxxxxxxx-310][AssertionConsumer.java][redirectLoginFailure][Ending SAML2 AssertionConsumer Service request processing with HTTP error 500]
[10/10/2018][12:43:03][20804][121763075886305][11cxxxxx-xxxxxxxx-xxxxxxxx-xxxxxxxx-xxxxxxxx-310][AssertionConsumer.java][redirectLoginFailure][Transaction with ID: 11cxxxxx-xxxxxxxx-xxxxxxxx-xxxxxxxx-xxxxxxxx-310-310 failed. Reason: ACS_FAILED_PROCESS_FAILURE]
What can be the problem causing this error? How can we solve it?