Browser reports Waiting for the application server to start when accessing AdminUI

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Article ID: 117368

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) AXIOMATICS POLICY SERVER CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On

Issue/Introduction

I'm trying to access the AdminUI by running the Internet Explorer
browser and this browser reports the following message :

"Waiting for the application server to start 
Please wait..." 

and as such I cannot access the AdminUI. How can I solve this ?

Environment

AdminUI 12.8 on Windows

Resolution

Previously to run the browser, you need to start the AdminUI from the
services.msc pane on the Windows OS. This will solve the issue.