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UIM - Force MCS to redistribute all the profiles which have previously failed

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Article ID: 115870

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction



We have had some servers get their robots re-installed and it doesn't look like the mon_config_service is re-distributing the configuration of MCS. Making a change to the profile in OC  MCS GUI seems to re-distribute the profile, but we have many servers and profiles to do this for so it takes far too long to do manually.

 

Is there a way to force a redistribution of all the failed profiles en masse?

Environment

Release: UIM 20.x
Component: UIMMCS

Resolution

1. Deactivate mon_config_service probe on the primary hub.

 

2. Run the following query against your backend SQL database (works on all platforms):


update ssrv2profile set status='new' , retries=1 where status = 'error' and cs_id is not null;

 

3. Activate mon_config_service probe and it will redistribute all the failed profiles

Additional Information

Related KB:

UIM - Unlock stuck / error state MCS Profiles (broadcom.com)