High CPU utilization noticed by rngd process.

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Article ID: 115167

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Updated On:

Products

CA Identity Manager CA Identity Governance CA Identity Portal

Issue/Introduction



Noticed high CPU utilization on all VMs in the environment due to rngd process.
After stopping all Identity Manager related process, it still continues to be 100% CPU utilization.
What could be the cause of this?

Environment

Release:
Component: IDSVA

Resolution

Please open support case and request HotFix:


IM  R14.1  VAPP         -        HF-DE376557-20180722-0001.tgz.gpg 

IM  R14.2  VAPP         -        HF-DE378663-2018022-0002.tar.gpg

 HF-DE415841-20190430-0001.tar.gpg may be required if the above fixes do not work.