OWB Visual Display Issue in Surface Pro Device: Row Height is very Small
book
Article ID: 111985
calendar_today
Updated On:
Products
CLARITY PPM FOR ITGCLARITY PPM FEDERALClarity PPM SaaSClarity PPM On Premise
Issue/Introduction
When looking at data in Open Workbench (OWB) in a Surface Pro device, the row-height of tabluar data views is very small, so the data is not legible in the view.
Steps to Reproduce: Open any Clarity(PPM) project (with one or more tasks) in OWB
Expected Results: The data displays normally and is legible in the scheduler Actual Results: The row-height is very small and the data is illegible
Environment
Windows 10 machines using mobile devices, tablets, and hybrid devices such as Surface Pro
Resolution
Open Workbench is supported on Windows 10; however, mobile devices, tablets, and hybrid devices such as Surface Pro are not supported due to screen resolution constraints, as referenced in the documentation in Manage Projects with Open Workbench (OWB).
However, see KB000123813 for details on a screen resolution defect targeted to be fixed in Clarity PPM 15.6.