You are having difficulty logging into the Clarity Application. You may see a blank page / white screen after login or see several different errors including the below.
This may only impact one or some users, where most of your users are able to sign into Clarity and use the application. You may be able to see your normal landing page for a few seconds (typically the General page) but then the pop-up is shown with the above error message.
This can happen if your current homepage is no longer is valid or is corrupt
All Supported Releases
Clarity SaaS/GCP and On Premise
For other options to Restore Defaults, see: Restore defaults to resolve corruption or system errors