You receive the following error in the PPM interface when using the application:
"Unable to communicate to the PPM Server. Please try again and if problem persists contact your system administrator
"
In this scenario when this error pops up on the UI, the following error occurs in the bg-ca.log file:
"Custom script execution pool-5-thread-8] utils.Utils ----> The exception trace is too big to be attached to the process error message. Only a truncated exception trace will be attached to the process error message
"
There can be multiple reasons for this error occurring, but one of them is related to Gel Scripts running when this error is received.
Release: All Supported Releases
The popup error in the UI usually goes away and does not cause any other issues, but it may be wise to run these scripts during off-hours when there is less user-load on the system.