MSP Project Save Failed Saving Local project to an existing project in Clarity

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Article ID: 100176

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Updated On:

Products

Clarity PPM On Premise STARTER PACK-CLARITY PPM

Issue/Introduction

When attempting to overwrite a local MSP (Microsoft Project) project to an existing project in Clarity in the MSP New Driver, receive a Project Save failed error.

In the app-ca.log, a warning message references "Referenced Project record (UID=xxxxxxxxxxxxxxx) does not exist"

Tip: To get to the app-ca.logs, see the following KB that will walk both On Premise and SaaS customers on steps to retrieve the log: Access the app-ca.log or other Clarity Logs

Cause

This is due to the Text3 data for the local project's Project Summary task not matching that of the Clarity project.

Environment

Release: All Supported
Component: ODMSP

Resolution

Ensure the Text3 data for the project summary task for the local project matches that of the project in Clarity. See Link a MSP project to an existing project in Clarity for the steps on how to do this.

Additional Information

For other causes of the Project Save failed error see: MSP Project Save Failed Errors - Master KB

Clarity MSP Support Document Indexes: