SMGr Dialog error: INVALID MESSAGE FROM "

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

A new installation of Windows agent, Service Manager, and Service Manager Dialog on the same Windows server.
Error pops up when launching the Service Manager Dialog application:

Invalid message from ''

Environment

Windows Server 2012 R2

Cause

The Domain Name System (DNS) is not bound to the server name or host name or IP address.

Resolution

Put 'localhost' in the 'Computer Name' field of the Service Manager Dialog.

Have the Windows system administrator fix this Windows server issue so that the DNS is bound to the server name and IP address.  Otherwise, this server cannot be reached when using a Service Manager Dialog from a different Windows server.