1. Enable the DEBUG of logging.jsp following the steps from docops available in this link from docops
https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-suite/14-2/virtual-appliance/configuring-virtual-appliance.html
Open the link and search in the page the title:
"Modify CA Identity Manager Application Log Level"
2. With the debug enabled for im and ims it's possible identify the task causing the issue having abnormally a bunch number of events.
This following sql statment shows this in the log in DEBUG:
select * from event12_5 WITH (NOLOCK) where tasksessionid=? and type in (?, ?, ?, ?) (5658c0e3-c81e3e2d-a1d8fa98-7b48f6,2,34,4,36)
The 5658c0e3-c81e3e2d-a1d8fa98-7b48f6 correspnods to the taskid
3. If want can cancel this task
a. Go to System, Open View Submitted Tasks
b. Select this options:
c. "Task ID equais" and paste the "5658c0e3-c81e3e2d-a1d8fa98-7b48f6" for this field (value got from DEBUG mode done previuosly)
d. Click in Search
e. If list the task. Please, get the status of this task, if this is in progress we need to CANCEL this.
f. If not show, try also enable the button "Show unsubmitted tasks" togheter.
4. If you can cancel this task or not you may need purge this task from task persistence using these steps:
a. Go to System / Cleanup Submitted Tasks / Execute Now / Next
b. Do the criteria that will cancel the task and mark the option "Cancel In Progress Tasks Only" if the task is in Progress....
(** Warning: You may cancel the problematic task and also other tasks that are in Progress so take care doing the search criteria in this page **)
c. After you select click in "Finish" and check if task is now canceled.
5. At this point with task canceled, check if message continues repeating in the wildfly.log. It's possible now to a cleanup this task returning to task "Cleanup Submitted Task" and doing the Criteria to purge this task from DB repeating the step 4, but now not selecting the option "Cancel In Progress Tasks Only"