The client did not have on the CA DADS Plus CICS r 4.0 CTS 5.3 fixes applied to their SMP/E environment. The CA DADS Plus CICS PTFS CTS 5.3 certification fixes are
Service pack 2 plus PTFS RO10396, RO70937 and RO88141
The CA DADS Plus for CICS r 4.0 compatibility fixes can be
found on the CA web site.