CA UIM - hub process does not start automatically controller.cfg missing probe sections or empty
search cancel

CA UIM - hub process does not start automatically controller.cfg missing probe sections or empty

book

Article ID: 99180

calendar_today

Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

The hub process does not start automatically after restarting the primary hub server.  Manually starting the hub.exe allows us to access IM however, most probes are missing and the remaining hub and controller probes do not start (in yellow status). 

Environment

  • Release: 23.4
  • Component: hub, robot

Resolution

If there is no known backup of the file available, an generic version of the file is provided here.

  • Stop the nimbus robot on the hub
  • Find all .cfg files under the probes directory and make a backup copy to another location
  • Download '23.4_sample_primary_controller.cfg_txt' file
  • Copy '23.4_sample_primary_controller.cfg_txt' to ..nimsoft/robot/changes/controller.cfg
  • Start the nimbus robot on the hub
  • Login to the primary hub via IM
  • Right click each probe > Security > Validate > Yes All for all probes that are showing red
  • Re-deploy any missing robots from the primary

Attachments

23.4_sample_primary_controller.cfg_txt get_app
Powered by Wolken Software