Event 0x10d2f suppresses interface alarms in Spectrum

Products

• CA Spectrum
• DX NetOps

Issue/Introduction

After activating the interface/port monitoring for some interfaces  the alarm is suppressed by event 0x10d2f, which says the port has always been down since modelled in Spectrum.

[user@server spectrum]$  cat SG-Support/CsEvFormat/Event00010d2f_en_US
{d "%w- %d %m-, %Y - %T"} The link status of port (name - {m}, type - {t}) is now "bad", however the alarm will be suppressed because the port has always been down since first being modeled in SPECTRUM. (event [{e}])

Is it possible to disable this functionality? 

Environment

Any

Resolution

1. Log into OneClick as an ADMIN user

 

2. Find and select the VNM model

 

3. Click on the Information tab in the Component Detail panel

 

4. Find and expand the Live Pipes subview

 

5. Set the "Port Always Down Alarm Suppression" to Disabled 

Additional Information

After setting "Port Always Down Alarm Suppression" to Disabled, for ports that are currently in a Suppressed condition, reconfigure the associated device model by right mouse clicking on the model and selecting Reconfiguration -> Reconfigure Model from the menu.