In order to generate the license for the PAM server appliance, we need to provide hardware related information to Broadcom (Global Customer Assistance - licensing). This information is contained in the System Info file (aka sysinfo file). This document shows how to generate this file from within the PAM User Interface.
Product: Symantec Privileged Access Manager.
Version: All supported PAM versions
Request For Information (RFI)
1. Login to the the PAM GUI (Graphical User Interface).
2. Once logged into PAM GUI , click on the 'System Info' as shown below.
Use the downloaded file to request a new license for PAM.