Customer’s primary hub to LDAP connection stopped working a few months ago. After turning off SSL it worked.
They needed to get SSL and LDAP working. How can they enable LDAP with SSL in UIM?
You should see something like this:
telnet <ldapsrvip> 389
Connected to <host>.example.com.
Escape character is '^]'.
You could also use nmap,
nmap <hostip> 389
There is also a Microsoft tool called PortQry that will give you a lot of info about a port(s):
PortQry.exe -n <hostip> -p tcp -e 389
Just replace 389 with 636 for LDAP SSL
In any case, if you don’t find any problems when testing the connection, you can enable the LDAP SSL and then test the connection while you have the hub.log open, after setting the loglevel to 5 and logsize to 40000, to observe what the hub complains about regarding the connection. Please then attach the log showing the connection failure or success.
General LDAP Failure codes can be found here: https://www.ldap.com/ldap-result-code-reference
Please note that anonymous simple bind must be enabled if you’re not running hub v7.80 HF7 or higher.
Related KB: UIM hub LDAP SSL and tls 1.2 connection to LDAP Server: Q&As
Related Documentation: Enable Login with LDAP , TLS 1.2 Support , Secure hub