Installation failed with mysql error "Operating system error number 87"
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Installation failed with mysql error "Operating system error number 87"

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Article ID: 98872

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Updated On:

Products

CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

Installation of NFA fails with errors attempting to restart the CA MySQL service.
MySQL <nodename>.err file contains the following errors:

2018-05-29T23:16:01.728843Z 0 [ERROR] InnoDB: Operating system error number 87 in a file operation. 
2018-05-29T23:16:01.728843Z 0 [ERROR] InnoDB: File .\ib_logfile101: 'aio write' returned OS error 187. Cannot continue operation 
2018-05-29T23:16:01.728843Z 0 [ERROR] InnoDB: Cannot continue operation. 

Environment

Release: RAIB1H99000-9.3-Network Flow Analysis-Interface Bundle-Hardware
Component:

Cause

This is the result of a known MySQL Bug.
See the following MySQL Bug Report for more information:
https://bugs.mysql.com/bug.php?id=28913

These errors can occur when installing MySQL on a GPT (GUID Partition Table) formatted drive.

Resolution

Either format the drive that NFA will be installed on using MBR (Master Boot Record) rather than GPT, or install NFA on a Virtual Machine.