Change the default mail message

Products

• CA Business Service Insight

Issue/Introduction

Is it possible to configure the default message used in the mail body that is used for scheduled reports?

For example, the default message is:

-------------
The following report is ready for your review:
Report name:XYZ
This message is automatically generated by CA Business Service Insight™.
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Environment

CA Business Service Insight 8.3.x and 9.x

Resolution

Those messages in the email are in the strings.xml file which can normally be found on the BSI Web server at:

C:\Inetpub\wwwroot\Oblicore\App_Data\Resources

If you modify this file, you must then load the changes into the database by running the following command from the same directory as above:

StringsLoader.exe -a [Path to language strings xml files]

After the changes have been loaded, restart the BSI and IIS service on the Web Server