I am trying to log in to IT Asset Manager and getting an error:
This user role is inactive
Log in with the user uapmadmin, or another user with administrator rights.
Go to Administration - Role Search. Click on the role that the user is assigned to. If the role does not appear, be sure that the search options at the top of the window shows Inactive set to Yes or All.
Click on the Role. Uncheck the Inactive checkbox.
If you are using single sign on and can not log in, log in with the url:
Replace the servername and port with the correct values.
Login with user uapmadmin.