Jobtrac ISPF Interface error

Products

• Datacom
• DATACOM - AD
• CIS
• COMMON SERVICES FOR Z/OS
• 90S SERVICES
• DATABASE MANAGEMENT SOLUTIONS FOR DB2 FOR Z/OS
• COMMON PRODUCT SERVICES COMPONENT
• Common Services
• CA ECOMETER SERVER COMPONENT FOC
• Easytrieve Report Generator for Common Services
• INFOCAI MAINTENANCE
• IPC
• UNICENTER JCLCHECK COMMON COMPONENT
• Mainframe VM Product Manager
• CHORUS SOFTWARE MANAGER
• CA ON DEMAND PORTAL
• CA Service Desk Manager - Unified Self Service
• PAM CLIENT FOR LINUX ON MAINFRAME
• MAINFRAME CONNECTOR FOR LINUX ON MAINFRAME
• GRAPHICAL MANAGEMENT INTERFACE
• WEB ADMINISTRATOR FOR TOP SECRET
• Xpertware
• Jobtrac

Issue/Introduction

Invoke the Jobtrac ISPF Interface, it hungs for a while then receives the following errors: 

%%%%%%% CA-Jobtrac database error during initialization - Terminating 
%%%%%%% CA-Jobtrac database error during initialization - Terminating 
%%%%%%% CA-Jobtrac database error during initialization - Terminating 

Environment

Release: DATABB00200-15-Datacom/AD
Component:

Resolution

Correct the version of the Datacom MUF CUSLIB in your TSO logon procedure.
To find out list the datasets allocated to your ISPF session enter ISPF command: TSO ISRDDN
Then verify that you are pointing to the correct Datacom libraries allocated to the TSO session in your ISRDDN display.