Trying to open a Service Debugger session in Policy Manager and receive the following error: "Cannot start Service Debugger. There is a Service Debugger already running for the service/policy."
All versions of the CA API Gateway which contain the Service/Policy Debugger feature.
This is often caused by unexpected disconnections between Policy Manager and the Gateway. When logging back in to Policy Manager and trying to open a new Debugger window to the same service, the error can be thrown.
The Gateway service restart is required as the system.properties file is only read on boot.
The Session Clean Interval needs to be longer by a minute from the Session Timeout in order that they do not overlap.