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Receiving two e-mails from AlarmNotifier for the same alarm in Spectrum
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Article ID: 98237
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Updated On:
Products
CA Spectrum
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Issue/Introduction
Receiving two e-mails from AlarmNotifier for the same alarm in Spectrum
Environment
Any
Cause
Possible issue with multiple AlarmNotifier processes running
Resolution
If you have multiple AlarmNotifier processes running in your Spectrum environment, the e-mail may be sent from multiple AlarmNotifier processes.
If using SANM, use filters to ensure an alarm is only processed by one of the AlarmNotifier processes.
Additional Information
Please reference the "Spectrum Alarm Notification Manager (SANM)" section of the documentation for more information.
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