Netmaster Is Not Gathering Statistics- IPSD0003

Products

• NetMaster Network Automation
• NetMaster Network Management for TCP/IP
• NetMaster File Transfer Management

Issue/Introduction

Netmaster for TCP/IP was upgraded from 12.1 to 12.2 and everything was working.
Todau  we cannot see any statistics. We see

System ...+ SYS1    
   Condition Summary,13:13 (Auto-refreshed)            Warning  Problem  Status
 - No stacks monitored                                    0        0  OK
 - No stack interfaces monitored                          0        0  OK
 - No ports monitored (by number)                         0        0  OK
 - Enterprise Extender                                    0        0  OK
 - APPN/HPR (HOST0001.SYS1)                               0        0  OK
   IP Traffic Summary 09:55                          Pkts/Sec  B/Sec  Conns
 - IP Throughput:    IPSD0003 No statistics available from NMSY1
 - Application:      IPSD0003 No statistics available from NMSY1
 - TCP Server Port:  IPSD0003 No statistics available from NMSY1
 - Home Address:     IPSD0003 No statistics available from NM0SY1
 - Remote Network:   IPSD0003 No statistics available from NMSY1
 - IP Protocol:      IPSD0003 No statistics available from NMSY1
 - Subsystem:        IPSD0003 No statistics available from NMSY1

 

Environment

Release: SLOPFC00200-12.2-NetMaster-File Transfer Management
Component:

Resolution

The SOLVESSI did not have access to a dataset.

Startup showed

IEF695I  START SOLVESSI WITH JOBNAME SOLVESSI IS ASSIGNED TO USER SOLVE , GR OUP OMVSGROUP 
$HASP373 SOLVESSI STARTED 
IEF403I  SOLVESSI - STARTED - TIME=10.10.19 
NS1001   NMSSI SUBSYSTEM INITIALIZATION COMPLETE. SSID: SOLV R8.1 LEVEL: INC03 
TSS7251E ACCESS DENIED TO SERVAUTH <EZB.TRCNTL.SYS1.TCPIP.OPEN> 
NS2V01   SSI CONNECTED. J=NETMSTR ID=NMSY1 DMN=NM1 
TSS7251E ACCESS DENIED TO SERVAUTH <EZB.TRCNTL.SYS1.TCPIP.OPEN> 
TSS7251E ACCESS DENIED TO SERVAUTH <EZB.TRCNTL.SYS1.TCPIP.OPEN> 


Granting security access to the dataset corrected the problem.

Additional Information

If this does not correct your problem, please also review these related documents 

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=72638

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=45396

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=47960