Clarity PPM - Error 401 / 404 connecting to Jaspersoft Studio when a proxy is used
Article ID: 98088
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When developing custom reports, you may experience server connection issues when Jaspersoft Studio is configured to go through a proxy. The settings are available. However, Studio is unable to make a connection to the server.
Studio makes a connection to JasperSoft Server via HTTP/SOAP or REST. You must configure Studio the same way you have configured your browser to hit reporting server URL. Workaround: If you cannot configure your proxy settings at this time, you may configure the client where there is no proxy or add a firewall bypass rule and it will work.
To configure the Jaspersoft proxy settings
Window > Preferences > General > "Network Connections"
Your IT team should be able to advise on the proxy settings needed
To determine how your Windows Desktop proxy settings are set up, consult with your IT team.