Device status is in unknown state in CA Performance Center
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Article ID: 98077
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Updated On:
Products
CA Infrastructure Management
CA Performance Management - Usage and Administration
Issue/Introduction
Device status is in unknown state in CA Performance Center
Environment
CA Performance Mnagement 3.5
Cause
A device status will be shown as unknown in CA Performance Center if it is supplied by a data source other than the CA Data Aggregator
Resolution
Discover the device in the CA Performance Management Data Aggregator
After a sync and a few polls the state will change and you will begin to see data
Feedback
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Yes
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No