Device status is in unknown state in CA Performance Center
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Device status is in unknown state in CA Performance Center

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Article ID: 98077

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration

Issue/Introduction

Device status is in unknown state in CA Performance Center

Environment

CA Performance Mnagement 3.5

Cause

A device status will be shown as unknown in CA Performance Center if it is supplied by a data source other than the CA Data Aggregator

Resolution

Discover the device in the CA Performance Management Data Aggregator

After a sync and a few polls the state will change and you will begin to see data

Additional Information


Video demonstration of CA Performance Management Data Aggregator device discovery