How to find End of Life (EOL) / product Support Matrix
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How to find End of Life (EOL) / product Support Matrix

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Article ID: 97977

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Updated On:

Products

CMDB for z/OS NetSpy Network Performance NetMaster Network Automation SOLVE NetMaster Network Management for SNA NetMaster Network Management for TCP/IP NetMaster File Transfer Management

Issue/Introduction

I cannot find the Support matrix with GA dates, drop support dates and EOL (End of Life) dates for the CA Netmaster suit of products. Where is this located?

Some products appear to have the support information on the product page, but Netmaster does not. Where is this located?

Environment

support.ca.com

Resolution

Logon to support.ca.com and ensure you are logged in. 
In the bottom left corner is a small blue label that says ALERTS. 

Scroll down to see the last line in that section - compatibility and lifecycle - and click on that. 
In the next screen click on the link for lifecycle information. 

In the long product grid select one of the Netmaster products - it doesn't matter which. 

This will take you here 
https://support.ca.com/us/product-content/status/support-life-cycle/indexes/ca-netmaster-product-family-release-and-support-lifecycle-dates.html 

where all support information for all Netmaster/SOLVE products is available.

Additional Information

If you are looking for a different set of products, the complete product matrix is here
https://support.ca.com/us/product-content/status/support-life-cycle/indexes/1-master-index-release-and-support-lifecycle-dates.html