How to find End of Life (EOL) / product Support Matrix
book
Article ID: 97977
calendar_today
Updated On:
Products
CMDB for z/OSNetSpy Network PerformanceNetMaster Network AutomationSOLVENetMaster Network Management for SNANetMaster Network Management for TCP/IPNetMaster File Transfer Management
Issue/Introduction
I cannot find the Support matrix with GA dates, drop support dates and EOL (End of Life) dates for the CA Netmaster suit of products. Where is this located?
Some products appear to have the support information on the product page, but Netmaster does not. Where is this located?
Environment
support.ca.com
Resolution
Logon to support.ca.com and ensure you are logged in. In the bottom left corner is a small blue label that says ALERTS.
Scroll down to see the last line in that section - compatibility and lifecycle - and click on that. In the next screen click on the link for lifecycle information.
In the long product grid select one of the Netmaster products - it doesn't matter which.
where all support information for all Netmaster/SOLVE products is available.
Additional Information
If you are looking for a different set of products, the complete product matrix is here https://support.ca.com/us/product-content/status/support-life-cycle/indexes/1-master-index-release-and-support-lifecycle-dates.html