CA Identity Manager: Unable to view Directories or Environments in immanage console

Products

• CA Identity Manager
• CA Identity Suite

Issue/Introduction

When you navigate to the admin console URL (http://[your server]:8080/iam/immanage), you will see the link to directories and environments, but when you click on either link you get redirected back to the immanage home page.

Resolution

This problem will happen if Internet Explorer Enhanced Security Configuration is enabled. Your options are to either:

1. Disabled IE Enhanced Security

2. Add the URL to the Trusted Sites

3. Use a different browser other than Internet Explorer