Workflow Not Visible After Completion - Identity Governance

Products

• CA Identity Manager
• CA Identity Governance

Issue/Introduction

Campaign workflows may appear missing from the Administration > Workflows console after the campaign completes. This occurs because the default view in Identity Governance filters out workflows that are no longer active.

Environment

Identity Governance 14.5 & 15

Cause

By default, the Workflows console only displays active workflows. Workflows that reach a "Completed," "Stopped," or "Archived" state are excluded from the default view and remain invisible until the filter settings are adjusted.

Resolution

To view completed or archived workflows in Identity Governance:

1. Navigate to Home > Administration > Workflows.
2. Click the Filter button.
3. In the Workflow State section, select Stopped, Archived, and Completed.
4. Define the Due Date range as required.
5. Click OK to apply the filters and display the workflows.

 

Additional Information

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