IAM Framework Startup Failure due to Missing Database Schema: Identity Manager

Products

• CA Identity Manager
• CA Identity Suite

Issue/Introduction

Accessing the Identity Manager Management Console may fail with the message "The IAM Framework failed to start." This error typically occurs when the application server attempts to initialize the Task Persistence schema but lacks the necessary database permissions to perform schema modifications.

Environment

Identity Manager 14.5

Cause

During the Identity Manager startup sequence, the application verifies the existence of required database tables. If a table is missing, the application attempts to recreate it. If the database service account lacks sufficient privileges to create tables (e.g., CREATE TABLE permissions), the framework fails to initialize.

Resolution

1. Identify the database user account used by the CA Identity Manager application.
2. Grant the database service account the following minimum permissions on the Identity Manager database:
   • db_owner role
   • CREATE TABLE privileges
   • ALTER permissions for schema modifications
3. Restart the CA Identity Manager service.
4. Verify that the application successfully creates the missing schema objects and that the Management Console loads without the "IAM Framework failed to start" error.

Note: If enterprise security policies prevent granting db_owner access, ensure that the service account has explicit GRANT permissions for the specific schema objects required by the application.

Additional Information

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