CAHASRIN 0C4 RC 11 Abend - DRAS 12.2 IN03 - no apparent cause

Products

• Deliver
• View

Issue/Introduction

The DRAS task took an 0C4 abend on the subject module.  It abended and then automation restarted it, it took the same abend and did not come down. Unable to determine the cause of the abend. What to do for RCA?

I see the DRAS task took an 0C4 abend on the subject module. It abended and then automation started it again and it took the same abend and did not come down. This is what caused the call as nothing was processing. Unable to determine the cause of the abend.

Environment

Release:
Component: DRAS

Resolution

Nothing going on that gives us any indication this could occur. Make there are no issues with the View database.  The Abend that occurred in the other DRAS task at startup looks to have been caused by the outstanding connection to that database when the same person tried to log in again. That is not a common occurrence but it has  occurred on occasion. The recommendation is to set a slip trap for an S0C4 on that DRAS and if it happens again, we will have the information to see what the exact cause is. CA View SE says, the proper job to run to check the database would be SARDBASE VERIFY. The CA View database release needs to be at 12.2 INC 05 or the GA release.