Configure xFlow To Add or Remove FQDN For Services
search cancel

Configure xFlow To Add or Remove FQDN For Services

book

Article ID: 9728

calendar_today

Updated On:

Products

CA Service Desk Manager CA Service Management - Service Desk Manager

Issue/Introduction

The purpose of this document is to provide the instructions about how to configure xFlow to add or remove FQDN for xFlow services.

Environment

Service Desk Manager 14.1 Cum 3+ - CA xFlow Analyst Interface

Resolution

1) Go to the xFlow Server (s) 

2) Go to xFlow_home\Apps\UI\Apache24\htdocs\conf Example: C:\Program Files\CA\xFlow\APPS\UI\Apache24\htdocs\conf

3) Open with notepad or similar the casm.conf.js  and casm.conf.do-not-change.js files

4) Add or remove FQDN from the service URL you need to configure.

Example to add FQDN for Search Service:

Before:

search : {
            server : 'http://HOSTNAME:9006'
        },

After:

search : {
            server : 'http://HOSTNAME.EXAMPLE.COM:9006'
        },

 

 5) Restart xFlow Service

Additional Information

Modify the configuration file:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/business-management/ca-service-management/17-4/troubleshooting1/troubleshooting-xflow-interface/enable-secure-socket-layer-for-xflow-interface.html

The information in this article has been included in our product documentation. You can find further details here.