Debugging JCS

Products

• CA Virtual Privilege Manager
• CA Privileged Identity Management Endpoint (PIM)
• CA Privileged Access Manager (PAM)

Issue/Introduction

These are instructions on how to configure logging and debugging JCS connection attempts.  Normally, every connection attempt produces a blank file called "<EndpointType>_jcs_conn_<hostname>.log"

Environment

Release:
Component: SEOSNT

Resolution

1. Stop JBoss Service and the JCS (CA Identity Manager - Connector Server) Service.

2. Navigate to this directory: C:\Program Files\CA\AccessControlServer\Connector Server\conf

3. Open log4j.properties in a text editor.

4. Locate the token: "log4j.category.jcs_conn="

5. Modify the value from "OFF" to "DEBUG".

6. Start the JCS Service and JBoss again.

Once JBoss loads, perform the PUPM activity to be logged. Once JCS attempts the connection, a new logfile will be created in "Connector Server\logs". It will be named: <EndpointType>_jcs_conn_<hostname>.log