Please note that USM Web view login does not accept the "samuser" account, it only accepts EEM user accounts.
- Make sure "eiam.application" values matches in all 3 files below
CA\SOI\tomcat\custom\eem-config.xml
NOTE: if you haven't made changes to the above file then this file will be located in CA\SOI\tomcat\webapps\sam
CA\SOI\tomcat\registry\topology\physical\node0\sor\eem.properties
CA\SOI\samui\conf\jaas.config
- If you have to make changes to the above files then you'll have to run the \SOI\tomcat\registry\registryloader.bat and recycle the SOI Application server service.
- If the EEM Application Name is same in above files then rebuild the ssaweb folder
Stop SOI User Interface and SOI indexer service
Rename or delete \SOI\SamUI\webapps\ssaweb
Start the SOIUI and Indexer service, the ssaweb folder will be recreated.