Performance Tuning Parameters for Service Catalog
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Performance Tuning Parameters for Service Catalog


Article ID: 9714


Updated On:


CA Service Catalog CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager


This document provide some guidelines and suggestions to help improve the performance for CA Service Catalog


Release: CASVCT99000-14.1 and higher
Component:  CA Service Catalog 


Following is the recommendation for fine tuning the Service Catalog 

PARAMETER Setting  Units
Tomcat Threads 800 number
Tomcat connection timeout 1000000 milliseconds
Java initial Heap Size 512 MB
Java maximum Heap Size 2048 MB
Connection Pool Size 300   

 File Location for the above modifications 

Java Heap:  Viewservice.conf located in USM_HOME\view\conf

Tomcat:  Server.xml located in  USM_HOME\view\conf

Connection pool: located in USM_HOME 

Additional Information

The Maximum heap size for Java could be 1/4 of the physical memory on the server assuming that the Service Catalog is the only application installed on the server 

The information in this article has been included in our product documentation. You can find further details here:

Documentation link for recommendations for 17.4