Captured OAE jobs in date pending

Products

• CA Automic Applications Manager (AM)

Issue/Introduction

OEBS captured jobs put into the Application Manager backlog remain in a date pending status. The jobs in concurrent manager also show a date pending status of  2026.

Environment

Release: Automic Applications Manager
Component:

Resolution

This commonly occurs when the Automic Automation Engine database is in a different time zone then the OEBS database. To work around this, we can define the OAE agent’s time zone in the awenv.ini.
Add the following line to the awenv.ini file under [oae] on the agent that's associated with the OAE agent. Then stop, and restart the remote agent, and the OAE agent.
[oae]

TimeZone=<time zone of the apps database>

Example: TimeZone=America/Los_Angeles