CA Identity Manager environment IdentityEnv stops by itself and after recycling the appliance starts again.
However, after a short while the "IdentityEnv" environment stops by itself again.
Symantec Identity Governance and Administration (IGA) 14.5.1 CHF01
1. Start checking the disk space of CentOS using the command df -k
In this following example shows Use% of / filesystem with 50% usage that is good.
Filesystem 1K-blocks Used Available Use% Mounted on
/dev/mapper/vg_ca--vapp-lv_root
49099068 23302364 23305904 50% /
tmpfs 5063084 681452 4381632 14% /dev/shm
/dev/sda1 495844 52884 417360 12% /boot
2. You should worry when the Use% is above 70%. It's recommended leave space in filesystem
The restart may happen when the %Use is 100% of / filesystem space.
3. Also review inside logs as IDM wildfly log server.log that is present in the folder /opt/CA/VirtualAppliance/logs/IDM_logs/server.log can have this error:
YYYY-MM-DD HH:MM:SS,643 WARN [org.hornetq.core.server] (JournalImpl::FilesExecutor) HQ222010: Critical IO Error, shutting down the server. file=NIOSequentialFile /opt/CA/wildfly-idm/standalone/data/live-hornetq/journal/hornetq-data-144199.hq.tmp, message=No space left on device: HornetQIOErrorException[errorType=IO_ERROR message=No space left on device]
1. Login with config user in CentOs Virtual Machines and check inside of folder /opt/CA/VirtualAppliance/logs that have links for each separated component as shows in following example.
Each one in yellow is a symbolic link to each folder of components
total 692
-rwxr-xr-x 1 root root 1 May 14 17:05 alarm.log
-rwxrwxr-t 1 root root 14756 May 11 17:43 ca_vapp_deployment.log
-rwxr-x--- 1 root root 0 Oct 26 2017 ca_vapp_deployment.log.BAK
-rwxrwxr-t 1 root root 382190 May 11 17:43 ca_vapp_main.log
-rwxrwxr-t 1 root root 285178 May 11 17:43 ca_vapp_webui.log
-rwxr-xr-x 1 root root 4776 Jul 3 2017 compressLogs
lrwxrwxrwx 1 root root 49 Jul 31 2017 ConnectorServer_logs -> /opt/CA/IdentityManager/ConnectorServer/jcs/logs/
lrwxrwxrwx 1 root root 32 Jul 31 2017 Directory_logs -> /opt/CA/Directory/dxserver/logs/
lrwxrwxrwx 1 root root 35 Jul 31 2017 IDM_logs -> /opt/CA/wildfly-idm/standalone/log/
lrwxrwxrwx 1 root root 34 Jul 31 2017 IG_logs -> /opt/CA/wildfly-ig/standalone/log/
lrwxrwxrwx 1 root root 38 Jul 31 2017 IP_logs -> /opt/CA/wildfly-portal/standalone/log/
lrwxrwxrwx 1 root root 38 Jul 31 2017 Oracle_logs -> /u01/app/oracle/diag/rdbms/xe/XE/trace
lrwxrwxrwx 1 root root 48 Jul 31 2017 ProvisioningServer_logs -> /opt/CA/IdentityManager/ProvisioningServer/logs/
2. Enter in individual folders and check if have old files to remove using Unix based commands.